
Zoho Desk
Zoho Desk by Zoho Corporation has a 0–11–0 record against the other 11 help desks at 10 agents, ranked #12 of 12. It wins 12 rounds and loses 40.
The real bill
Small team
- Enterprise
- $120
3 agents, 750 conversations a month; $40 per agent.
Mid-size team
- Enterprise
- $400
10 agents, 2,500 conversations a month; $40 per agent.
Large team
- Enterprise
- $1,000
25 agents, 6,250 conversations a month; $40 per agent.
Losses
Freshdesk3–1Zoho Desk
Freshdesk · clear win · 2 even
Front4–0Zoho Desk
Front · knockout · 2 even
Gorgias4–1Zoho Desk
Gorgias · clear win · 1 even
Help Scout2–1Zoho Desk
Help Scout · close call · 3 even
HubSpot Service Hub4–1Zoho Desk
HubSpot Service Hub · clear win · 1 even
Intercom5–1Zoho Desk
Intercom · knockout
Jira Service Management3–2Zoho Desk
Jira Service Management · close call · 1 even
LiveAgent3–1Zoho Desk
LiveAgent · clear win · 2 even
Salesforce Service Cloud4–0Zoho Desk
Salesforce Service Cloud · knockout · 2 even
Tidio4–2Zoho Desk
Tidio · clear win
Zendesk4–2Zoho Desk
Zendesk · clear win